CenturyLink complaint: Defunct telephone pole

Name: Defunct telephone pole
Item: CenturyLink
Author: Laura

Open 24 Mar 2022 244 views Internet Providers Telecom

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Filed 24 Mar 2022 by Laura

We have a no longer used telephone pole on our property. It is leaning, splintered and full of termites. I have been trying to get CenturyLink to remove it since January. I have had 7 different ticket numbers opened and wait all day for them to show up. They never do. Sometimes I even get a robo call saying they are in their way, have arrived and have completed the work. All of this is untrue.

CenturyLink complaint: Defunct telephone pole — Photo Laura uploaded with this complaint

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Case details

Status: Open
Company: CenturyLink
Filed: 24 Mar 2022
Desired resolution: They need to remove the pole before it falls on my house or the termites leave it and start chewing on my newly remodeled home!
Problem: Rotting pole not removed, crews never show
About: utility pole removal

Progress

Filed
Company notified
Company replied
Resolved

24 Mar 2022 Complaint filed and published
24 Mar 2022 Message from Bizzy: we notified CenturyLink about this complaint.

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