Cebu Pacific Air complaint: Luggage

Name: Luggage
Item: Cebu Pacific Air
Rating: 1
Author: Rommel

Open 23 Jul 2023 96 views Airlines

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Filed 23 Jul 2023 by Rommel

Hi
My baggage did not arrived at my destination yesterday. I have connecting flight from Cauayan Manila Caticlan with flight details 5J197 and DG6247. Personel from caticlan AirPort said that my baggage is still in Manila!

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Case details

Status: Open
Company: Cebu Pacific Air
Filed: 23 Jul 2023
Rating: 1/5
Desired resolution: They should deliver my Luggage ASAP
Problem: Baggage left behind at connecting airport
About: checked luggage
Dealing with it for: 1 day

Progress

Filed
Company notified
Company replied
Resolved

23 Jul 2023 Complaint filed and published
23 Jul 2023 Message from Bizzy: we notified Cebu Pacific Air about this complaint.

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