Caspian Fast Food complaint?

Do you have a dispute or a bad customer experience with Caspian Fast Food? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

The number we hold for Caspian Fast Food is 03330 165548, and the takeaway takes orders and questions through caspiannottingham.com. Phone the shop straight away when something is wrong with a delivery rather than waiting until the next day: an independent takeaway can still check the ticket, the bag and the driver against your order while the round is running. If you ordered through a delivery platform instead of directly, the platform handles refunds under its own rules and its help section is the route to use.

Shop and app pointing at each other? Start your complaint here and we push it out by email, social media and a printed letter.

Ask the shop when you ordered directly, and ask the delivery platform when you ordered through an app: whoever took the payment issues the refund. Report it the same evening with the order number, the receipt and photographs of what actually arrived, because both routes work to short time limits and a cold or incomplete meal cannot be assessed days later. If a card payment was taken twice, or taken for an order that never arrived at all, your card issuer is a second route once the shop or the platform has had a fair chance to put it right.

Refused a refund on an order that never arrived? A complaint filed through our complaint process keeps moving: we open a case and keep coaching you on what to send next and when to push again.

Complain to whoever took your money, and to the shop for anything about the food itself. Missing items, a wrong order and refunds on a platform order are handled by the delivery app under its own rules and deadlines, because the app took the payment and dispatched the driver. Food quality, allergen information and kitchen hygiene are the responsibility of Caspian Fast Food whichever way you ordered, so raise those with the shop directly. Where a driver left the food at the wrong address or never turned up, the app is again the place to start.

Same problem, same takeaway? Other customers ordering from Caspian Fast Food can add their experience to yours while we push the complaint to the shop.

Report it to the environmental health team at the local council for the area the takeaway trades in: councils in the UK inspect food businesses, act on complaints about hygiene and are the only body that can go into the kitchen. Give the date and time of the order, what you found, photographs and the receipt, and keep the food itself if that is practical. Tell the shop as well, and if you became ill after eating, see a doctor and say what you ate and when, because a medical record is the evidence the council will ask for.

So far consumers reported 1 complaint about Caspian Fast Food here, too few to show a clear pattern yet. Our research shows what typically goes wrong at independent takeaways: items left out of the delivery bag, food arriving cold after a long trip, prices on delivery apps sitting above the in shop menu once fees are added, allergen and ingredient questions answered vaguely, and refunds bounced back and forth between the shop and the platform.

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Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Caspian Fast Food through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem at Caspian Fast Food can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.