My complaint:
My boyfriend rang this company and was clearly saying “peppers” the man replied nicely at first then after my boyfriend (who’s first language isn’t english) kept repeating himself the man replied with “are you speaking your language” my boyfriend repeated himself again and he then replied with “can you speak English” when my boyfriend went to the shop and asked him about the comments it turned into an argument and he refused to give him his food
Suggested solution:
Apologise