Cash App complaint: Will not refund money sent to old account

Name: Will not refund money sent to old account
Item: Cash App
Author: Gail

Open 23 Feb 2021 258 views Payment Providers

File your Cash App complaint How does Complain.biz work?

Filed 23 Feb 2021 by Gail

I have done everything they requested to verify my account. But to no avail. After 16 emails they are closing my request and keeping my money. I have several emails of them saying they are working on getting my money back! This can’t be legal!

Thank you Complain.Biz

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Cash App
Filed: 23 Feb 2021
Desired resolution: Return to sender or release to new account.
Problem: Money sent to old account not returned
About: money transfer

Progress

Filed
Company notified
Company replied
Resolved

23 Feb 2021 Complaint filed and published
23 Feb 2021 Message from Bizzy: we notified Cash App about this complaint.

See all 2,147 Cash App complaints

Discussion

0 comments

No comments yet. Been through something similar with Cash App? Start the discussion above.

More Cash App complaints

View all 2,147

Funds stolen from my account by Cash App

on 1142021 at 6:28pm, I was refunded $300.00 back into my Cash App account because it was wrongly sent.. The…

23 Feb 2021

Money won’t be refunded or transferred

My father sent me $150 late December accidentally to my old accountand when I attempted multiple times to get the…

22 Feb 2021

Fraud

I do not have a cash app account. Someone fraudulently created an account with my identity and is trying to…

16 Nov 2020

Wronged by Cash App too?
Make it sting!

Launch complaint