There was an unauthorized transaction on my account for $150.00 dollars to an unknown recipient using cashapp. The recipient name is $allyrao and I requested my $150.00 dollar find back from the recipient because I didn’t authorized this transaction but the recipient denied my refund. I contacted Cashapp customer support through email because a phone number isn’t provided to speak to someone and was informed that they can’t cancel or refund my payment even though it was an unauthorized transaction.
Cashapp should resolve this issue by refunding my $150.00 to my cashapp account since the transaction was unauthorized. In the future, implement a better security system in the future to prevent such measures.