Complaint: They charge my balance without any information!

on 13 November 2020 about Cash App in category Payment Providers

New complaint
Complaint is being processed
Complaint resolved
Complaint closed

My complaint:

I checked my balance yesterday, I saw my balance deceased $200 without notification.
I asked them, they said it’s refunding to sender and that’s all information they can provide.
I provided all transaction related information and the sender never requested refund.
They said I should let sender contact their bank.
And then they closed the case.

0 0 vote
Justified complaint?

Suggested solution:

Get my money back!

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