Complaint: Money not received from Cashapo

on 11 September 2020 about Cash App in category Payment Providers

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My complaint:

I received a payment of $75. I cashed it out, but it never hit my bank account. My bank has no record of the transaction. I have been corresponding with them for two weeks. Initially, I was dismissed because she saw that it had been resolved since I cashed out.

0 0 vote
Justified complaint?

Suggested solution:

Either:

1) Transfer my $75 to my bank account.
2) Be straight forward and tell me that I'm not actually receiving my money so I know not to use Cashapp anymore.

I have screen shots of all of the emails and transactions.

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