Cash App complaint: Hacked account
Filed 10 Jun 2021 by Summer
I may 24 my account was unlinked and money stolen I contacted support with all Information they was able to retrieve my account and refund the money which took about a week on May 29 the very next day after getting my account back my access once again hacked unlinked and monthly taken I filed another complaint the same day it tools 3 days for them to respond I followed all the steps and two days later I get an email says they can not help me . I even went as far as researching and sending screen shots they never responded and would not answer my question as to why they couldn’t help. I will continue to send emails until they can resolve this issue and get my old account back and refund all the money that was taken
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