Cash App complaint: funds not getting credited

Complaint from selina walker reported on 19 January 2021 about Cash App

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

A buyer sent funds of 500.00 into my cash app
and i received email that ed. The cash was never credited
to me.
This took place Jan 8th my hashtag is 042364sw
the identifier 3J7BMAN
the address that received the product

Amelia Williams
s 3501 jack Northrop ave suite AxH904
Hawthorne, CA 90250.

Suggested solution:

Credit my account and hold the Buyer cash app shelly williams Billings
accountable for this deposit. my cell is 910-308-5884
her cell is 707-812-1744.
$042364sw
Payment from $Willbill95
$Willbill95
$500.00
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Received
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Amount $500.00
Destination Cash
Identifier 3J7BMAN
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Seller Name
Selina Walker
Buyer's Shipping address - Confirmed

Name: Amelia Williams
Address: S3501 Jack Northrop Ave Suite AXH904
City: Hawthorne,
State: CA
Zipcode: 90250
Dear Seila Walker
IMPORTANT NOTICE: READ CAREFULLY THE BELOW MESSAGES AND FOLLOW THE INSTRUCTIONS GIVEN SO WE CAN FINALLY PROCESS YOUR PAYMENT WITHOUT ANY FURTHER DELAY.

We are really sorry for the late response, We encountered a little problem while crediting your Cashapp account, you have a pending payment of $500.00 USD but we have a problem crediting your Cashapp account with that amount because your account is not a premium business account and cannot receive above $300.00 USD.

Your Cashapp account has a small limit of an amount that can be deposited so therefore you are to quickly expand the limits of your Cashapp account to enable your account to have a fund maximum limits.

You can take this few steps to expand your limit:

Contact the last payer of your account William Billings(williambillings95@gmail.com) to send in an additional payment of $1,500.00 USD so that your account limit can be expanded, as soon as this is done, we will credit the total amount of $2,000.00 USD into your account immediately without any further delay.

Note that an has also been sent to (williambillings95@gmail.com ) in regard of the $1,500.00 USD additional payment she has to send to you, we will secure this transaction with high priority that neither the payer nor the payee will lose funds in this transaction.

We await your swift response.

Thank you for using Cashapp!
The Cashapp Team
Square Inc
Copyright © 1999-2020 Cashapp. All rights reserved. Cashapp (USA) Limited is authorized and regulated by the Financial Services Authority in the United States as an electronic money institution. Cashapp FSA Register Number: 226056.

Cashap Email ID PP7812

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