Complaint: Chase bank email conflict

on 05 October 2020 about Cash App in category Payment Providers

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My complaint:

There was a relative sending money, but it was returned supposedly by me, I’ve went to chase bank and ask why was the money returned, they stated it was a conflict with the email address stating that someone else was using the same email address.. when I’ve tried contacting cash app about the problem they kept sending me messages stating I was in violation of their standard. Never said what the violation was.

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Justified complaint?

Suggested solution:

I’m trying to receive an cash app card without using a bank account, I run a small business of photography which most clients use cash app.

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