Complaint: Cash app is trying to keep 900 dollars of mine

on 05 October 2020 about Cash App in category Payment Providers

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My complaint:

I got a new phone and phone number and on my new phone after downloading cash app app it made a new account when I opened and used the app. So my friend sends me 900 dollars but to my old account. I no longer have access to this account or the email or phone number I used. It’s me in both account pictures same social same name. I sent them all the info they requested. I have received 10 emails from a different person each email asking me for the same info I already sent them. They keep passing me off and passing me offf. I feel they have no intention of paying me my money and it has caused me to become delinquent with a few bills.

0 0 vote
Justified complaint?

Suggested solution:

They should refund my friend or merge my accounts.

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