Cash App complaint: CashApp Fraud

Ok first off, it’s extremely frustrating that the Cashapp doesn’t have a customer support live number? I feel like I almost got caught with another scam by finding a live support agent number online, but the agent wanted me to download all these apps to access my information on my phone. Thankfully my call got disconnect.
Okay, so the reason the transaction got completed, because CashApp took forever to respond.
Anyways, I was interested in this house and this guy name Alnatour Naill and Shelby Vasquez which is the owner of the CashApp account. Her username is Urika002 on CashApp . Alnatour Naill told me I could get my 450 back, because I already sign the least agreement, but when I ask for it through the app Vasquez declined my request. I try reporting it through the Cashapp, but it kept on crashing. I just had to report through my bank account.
Vasquez also requested another 450 from me, but I declined it. I really would like you to remove Shelby Vasquez or have her banned from CashApp, because I’m sure I’m not the only one that she has been scamming through the app. I find it highly discouraging that CashApp doesn’t have a live support line to help with manners like this. And I know whenever they do email me back about the transactions that they are going to say that they can’t do nothing about it. I’m just not the type of person that can just pretend that this never happened and move on. I will continue to do something about.