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Cash App complaint: Cash App Won’t Refund My $250

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Filed 19 Jul 2020 by [email protected]

Cash App supposedly deposited $250 into my bank account but the last 3 numbers of the account was transposed. I contacted my bank to inquire about the missing payment after contacting Cash App Support via email. Per the Cash App Support Representative, the money was deposited in my account 62320 and a week later, my bank verified that no money was deposited in my account from Cash App. After my bank ed that the last 3 numbers were incorrect, they declined the payment electronically on 7620. I notified Cash App Support and was told that they needed the transaction details on my bank’s letterhead. Per my bank, sine the money was never deposited and they declined the payment electronically, they could not provide a transaction number on their letterhead. I again contacted Cash App Support with this information but they closed my case and asked that I reopen a new case. I did and sent 2 additional emails and to date (71920) I still have not received a response or my $250.

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