Cash App complaint: Cash app closed my account

I use cash app daily.. mostly for boosts or to purchase something that my bank card won’t use.. it’s linked to Apple Pay and I used it daily . Only received minimal payments and they said it closed because a cash app user charged a payment back. I have emailed them several times because I know who it was and it’s fraud and I’m the victim. No response anymore. They always responded within a day two at most the few years. I really want to know why I am affected when it wasn’t my charge back. This person has charged back every credit card he’s ever owned . Every bank he’s used .. this is a repetitive behavior that I’ve come to find out over the years and I emailed cash app stating this info and I’m the victim and nobody will get back to me and I don’t even know how or if I can proceed without even knowing exact dates , amounts. Who closes accounts when the other party charges their payments back I just don’t get it all!! I also thought they were secure and u had to verify ur identity every payment you sent out .. like Apple how do u explain that..

I’m so angry and upset that I have reached out and stated that I believe I am the victim and no answer..