Carvana complaint: Sold me a damaged and modified car and wont fix it
Filed 13 Oct 2022 by patrick
Ordered a nice Audi S5 convertible. When it arrived i learned it had the suspension lowered and there was serious damage to the splash guards underneath. Carvana has so far refused to return the suspension to spec, which makes the car almost impossible to insure.
They have agreed to repair most of the damage but are still refusing to fix the bumper (cracked underneath) and one of the splash guards (the one that protects the engine from road debris).
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