Carvana complaint: Insurance Card
Filed 16 Nov 2022 by Mark
I missed getting my carvana car on Saturday November 19th by an hour due to my insurance company making a mistake and not sending me the correct information by accident. Instead of being able to resolve this issue easily I have had to reschedule for 2 days later and take off work. I was also hung up upon in my car when I tried to call in and resolve this issue. I am really really frustrated with your process and inflexibility for a mistake that was not even my own.
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