Carvana complaint: False information on car

Name: False information on car
Item: Carvana
Rating: 1
Author: Stasi

Open 17 Nov 2022 99 views Automotive

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Filed 17 Nov 2022 by Stasi

vehicle I purchased was stated as a 4wheel drive.
was NOT a 4wd. it was a 2wd. found out on the first day it snowed.
I live in CO. never in my life would own a 2wd vehicle, especially a Toyota 4runner!!!
Delivery was a week late too.
Would NEVER recommend carvana.

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Case details

Status: Open
Company: Carvana
Filed: 17 Nov 2022
Rating: 1/5
Desired resolution: complete refund
Problem: Vehicle sold as 4WD was 2WD
About: used SUV

Progress

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Company notified
Company replied
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17 Nov 2022 Complaint filed and published
17 Nov 2022 Message from Bizzy: we notified Carvana about this complaint.

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