Carvana complaint: Horrible service and did not follow through on anything I was promised

Complaint from Jenneferelaine reported on 13 June 2021 about Carvana

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My complaint:

My vehicle a jeeep compass was over two months getting here and to top that off your advocates kept on telling me I would get compensated daily , I have yet to see or hear of any compensation… your delivery drivers harrassed me wanted me to go out with them they textedcalled my number a few times AFTER delivery trying to hook up with me… I was sent the wrong registration papers and now my temporary plates will expire before I can get permanent ones… I realized that the passenger side flipping thing to adjust seat is totally busted offf and does not work and I can’t get the wet dog smell out of the vehicle. The latest , I get a thank you card that says enjoy this Visa card but there was not a Visa card in the envelope or card. Oh by the time the drivers brought the beep it was too late to use my seven day try out period and my first payment was due…. And the straight up not professional way your people lied about comping me for lost money example renting a car and the go around is leading on and that a lie!!! I’d of had a much better experience going else where and would not recommend your company to anyone !!!

Suggested solution:

You tell me it won’t happen any way your a very shady co
Pany

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