Carvana complaint: False advertisement
Filed 28 Feb 2023 by Diana
Purchased a 2019 Buick Encore received it yesterday 2272023. Has tank less then half, no windshield fluid, oil at 50% life, wipers torn, PSI to tires were completely off. Pictures does not state disclaimer showed cargo to be bigger then it actually is. State hassle free exchange ALL LIES JASMINE THE MANAGER WAS RUDE AND UNWILLING TO HELP IN THE MATTER. FIRST ASJED FIR 3 MINTHS WORTH OF STATEMENTS THEN ASKED FIR AN ADDITIONAL 6 MONTHS PLUS TAX RETURN FOR 2021 AND2022 SOMETHING THAT WAS NIT REQUESTED WITH INITAL PURCHASE. I TRIED TO EXPLAIN WE HAVE UNTIL 417 23 TO FILE AND WASNT RIGHT THAT NOW YOU ARE RUSHING ME TO DO SOMETHING I still have time to do. Jasmine was rude unwilling to explain or help basically stated either return and loss $990 no resolution what I ever .
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