Carvana complaint: didn’t register my vehicle before my TOP expired, refused to issue me a new one, have ridiculous requirements for registering the vehicle

My temporary operating plate (top) expires in two days and they will not re issue me a new one. They have ridiculous requirements for paperwork for registering the car based on that they go through a commerical dmv instead of the main dmv for the state. I could walk into my dmv today with my paperwork and get plates but Carvana won’t let me self register either. I have been told different answers to the same questions a million times and no one can give me an actual correct answer. I needed 90 days proof of insurance for registration, which I couldn’t provide due to my insurance renewing in 45 days, but carvana said that wasn’t enough and we had to wait. Then my name was not the same on my ID card and my driver’s license cause it was missing a comma. No one called to tell me that until a week after I had submitted the insurance card. My dmv cannot help me because I bought the car out of a different state. The buying process itself was not easy, same deal with asking a question and getting conflicting answers from different advocates. So now my top expires in two days and I won’t be able to drive it legally until I get the new plates and registration. I am starting a new job in a few days and this is really screwing me over.