Carvana complaint: car purchased oct 2021 still no title to the carJune11-2022
Filed 11 Jun 2022 by marie
I don’t have a title to the 2017 toyota rav purchased10-9-21.On the phone since 2021 with no resolution .Car unusable taking public transportation .Carvana refuses to resolve the problem. Call tracking notes were deleted did not reflect any of my convesations .I was not allowed to speak to anyone in the titles dpt .Today after hundreds of calls to resolve the problem I was told it is the dmv at fault they must have lost the title.
I have a paper tag with expiration date 10-2021
yesterday Mark from customer service said they would swap car for another today he’s denying that saying dmv at fault.
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