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Carvana complaint: Buyer Be WELL aware

Open 226 views Automotive

Filed 13 Aug 2022 by Cassie

Purchased a 2016 jeep Cherokee once it was finally delivered I was informed they no longer provide a 30 day tag but I had 7 days to still try the vehicle out. within hours of the vehicle being delivered to me and driving around my town to get comfortable with it I got pulled over by local law-enforcement who did give me a citation who would not accept Carvana‘s paperwork because I had no tag.
After having the jeep looked over by a local mechanic I was told that the breaking system was completely shot. Mind you I’m only on my second day with this jeep I tried to do a swap online everything was going smooth next thing I know they’re asking me for six months bank statements to pay stubs and two years tax returns the following day I was called and told they would not accept chime as a banking institution for my bank statements and that I either had to keep the current jeep or forfeit the swap! Carvana is beyond the company they claim to be!

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Wronged by Carvana too?
Make it sting!