My complaint:
Continuously, I have to keep going back to square one to get both the desktop and mobile apps to open up. Neither of these will respond to repeated attempts to log in, as accurately as I type in the fields! This is not my first time dealing with such frustration with the mobile app, but with the desktop app, yes! This has become a royal waste of my time! Why should I ever make a transaction on this account again, when I have CitiBank Discover?!
Suggested solution:
Get their act together, and program these apps correctly! Don't just set it and forget it!
