Capital One complaint: Bait and Switch Rewards Program

Complaint from lovelaj reported on 08 January 2023 about Capital One

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My complaint:

I order a Quick Silver credit card from Capital One back in September 2022 that offered a $200 sign up bonus after I spent $500 in 3 months. I met their requirement and never received the $200. I called them 5 times and received incorrect information after wasting about 45 minutes per call. I finally talked to a supervisor (so she said) and I was told that I didn’t qualify for the $200 and she couldn’t tell me why. I was never notified before I received the card that I didn’t qualify. Do not fall for Capital One’s bait and switch program and go with a reputable company’s credit card.

Suggested solution:

Capital One pays the $200 and apologizes

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