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BY SOFIAS AUSTRALIA complaints

BY SOFIAS AUSTRALIA complaint: Item not as described

Open 358 views Fashion

Filed 26 Jan 2023 by Jacqui

Ordered shoes online and received them – they are nothing like I ordered. Received the order receipt and they have a website selling the shoes as well as a support email however after repeated attempts to contact them there has been no reply. They clearly state on the website you have 14 days after delivery to contact them if there are any issues however that only works if they actually answer the emails being sent to them.

I would avoid them at all costs! They are a semi-scam. Should’ve known better.

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Discussion

2 comments

  1. Yvonne Dickson

    I’ve found out the hard way All these on line shops springing up lately with Australia in their name I don’t know how they are allowed when they are Chinese businesses Always look for Au in there web name and also how long they say their delivery time takes That’s a red flag to me I only buy from Australia now other than Etsy or Amazon

    Reply

  2. Bunty

    Oh thankyou everyone that put reviews online. Obviously cannot trust this company!! I almost ordered 2 pair when I saw the ad on Instagram but now certainly NOT

    Reply

Wronged by BY SOFIAS AUSTRALIA too?
Make it sting!