Buzz Bingo complaint: about cant get my winnings

Name: about cant get my winnings
Item: Buzz Bingo
Author: linda

Open 20 Aug 2021 332 views Gambling

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Filed 20 Aug 2021 by linda

i cant get on too buzz bingo because buzz is saying they need ID so i sent proof of address and i sent my bus pass now there saying they wont take it am not happy i am owed money i have won on buzz bingo £59 pound and use wont give me it, one person is saying a bus pass is ok and the other person is saying i cant use it as ID

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Case details

Status: Open
Company: Buzz Bingo
Filed: 20 Aug 2021
Desired resolution: they should be able to put the money am owed that i won on buzz bingo
Problem: ID rejected, winnings withheld
About: bingo winnings
At stake: £59

Progress

Filed
Company notified
Company replied
Resolved

20 Aug 2021 Complaint filed and published
20 Aug 2021 Message from Bizzy: we notified Buzz Bingo about this complaint.

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