Burger King complaint: Waited in drive through for over 30 minutes for nothing!!

Came to Burger King on Sunday evening (August 8th) around 9:20 pm. Had a van in front of me, took 15 minutes for them to order and move up. Truck pulled in behind me as I was next to order. 20 minutes went by and nothing happened. I called at 9:56 pm and a female answered and said they were closed. This is the third location that this has happened. Me and my kids had been on road for 6 hours and decide to pull in to Burger King for food and instead of a welcoming we got nothing. I’m super disappointed in the service. This has been an on going problem. If people can’t work, why hire them? Burger King is more expensive then most other fast foods in my opinion. They should be able to find better people to work. When leaving only person doing anything that was work related was ( guy mopping floors). Not only was this total crap, we wasted over 30 minutes and got nothing. So, when we see McDonald’s thriving down the street with over 30 plus cars in the drive thru, we all know why. Either Burger King is closed or ran by people that don’t want to work. Oh, and it took us 15 mins to get thru there and be back on road. I rather eat at your establishments, McDonald’s is our last resource always, but has never let us down. Please try and get some better help in your locations, no need to pay people that don’t want to work or stay open at the hours you have listed on door.