Burger King complaint: Food missing x 4 times

Name: Food missing x 4 times
Item: Burger King
Rating: 1
Author: arclemons

Open 15 Mar 2020 525 views Fast Food / Delivery

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Filed 15 Mar 2020 by arclemons

Food missing from order, then after 4 times going back, the 11 had two hairs in the sandwich and the chicken was not fully cooked. Manager was horrible, I ended up paying for an extra drink because they couldn’t figure out how to fix the missing orders.

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Case details

Status: Open
Company: Burger King
Filed: 15 Mar 2020
Rating: 1/5
Desired resolution: Get a customer service person who cares about service and respects the customers. I had a large order and read it back and they still didn't even get it right.
Problem: Food missing from order four times
About: fast food order

Progress

Filed
Company notified
Company replied
Resolved

15 Mar 2020 Complaint filed and published
15 Mar 2020 Message from Bizzy: we notified Burger King about this complaint.

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