Most Common Budget Car Rental Complaints and Tips

While Budget Car Rental offers widespread vehicle rental services, complaint data from our community has flagged several recurring issues with their reservation and billing processes. Common complaints include reservations being refused upon arrival, discrepancies in the rental car agreements, and unexpected or fraudulent charges appearing on customers' credit statements.

To avoid these issues, we strongly advise customers to confirm their reservations multiple times before arriving, thoroughly review the rental agreement before signing, and regularly monitor their credit card statements for any unusual charges. If problems arise, contact customer service immediately, document all interactions, and keep detailed records of your rental process.

How and why file a complaint about Budget Car Rental?

Do you have a dispute or had a bad customer experience with Budget Car Rental? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Budget Car Rental.

Budget Car Rental Customer Sentiment: Neutral

Our sentiment meter has detected that Budget Car Rental complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Budget Car Rental, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on February 3, 2026

Budget Car Rental complaints chart

We have received 0 complaints about Budget Car Rental over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Budget Car Rental complaint: BOGUS CHARGE
Budget Car Rental complaint: I think there is a scam going on in the business

Budget Car Rental complaint statistics

Curious about Budget Car Rental's track record in addressing complaints within the Rental Services category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 6 ratings

How to contact the customer service of Budget Car Rental?

Below, you will find the contact information for the complaint department of Budget Car Rental. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-214-6094

You can contact the customer service of Budget Car Rental by calling 1-800-214-6094. If you want to reach out to Budget Car Rental through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Budget Car Rental: (6)

Helpful experiences shared by verified Budget Car Rental customers. Search, discuss and connect with other people in our community.

Nora Henry, Budget Operations Team - SCAM

Complaint from Abigail MET on 05 September 2024 about Budget Car Rental.

So I just received an email from Budget 5 days after turning in a rental that had an attached pdf letter claiming I had left excessive dirt in the vehicle requiring cleaning, then labeled at the bottom of the paragraph... Read more

Comments: 0
Rating:

BOGUS CHARGE

Complaint from Helke De Assis on 12 August 2024 about Budget Car Rental.

I've always renting cars from Budget, since every 2 months I'm visiting the United States on business. I'm sorry to disagree, I didn't drop anything in the car that would stain or get dirty in such a way as is stated... Read more

Comments: 0
Rating:

Reservation Refused

Complaint from Budget Victim on 07 November 2022 about Budget Car Rental.

Reservation was refused due to racism. Threats and intimidation were directed at customer by Budget service personnel when customer asked for explanation of refusal. Customer credit card was processed for rental charges security deposit before customer was refused. The... Read more

Comments: 0
Rating:

rental car agreement

Complaint from Julie Takahashi on 15 October 2022 about Budget Car Rental.

I rented a car through Costco Travel. When I arrived at the airport in Las Vegas at 12:30 a.m. I was told they didn't have any cars to rent and to come back later around 8:00 a.m. I had... Read more

Comments: 0
Rating:

Budget rental Fraudulent Charges

Complaint from AAPB on 01 September 2022 about Budget Car Rental.

On 8222022 OI rented a car in Miami airport. the prepaid cost was $313.14. I advised the the counter person that i was planing to return the car on 8292022 at around 7 pm Because my flight doesn't... Read more

Comments: 0
Rating:

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