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Brussels Airlines complaint: Lost baggage

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Filed 6 Aug 2024 by Rachel

Travelled home to Edinburgh from Brussels on the 19th July and my luggage did not arrive in Edinburgh. I have waited 18 days for my luggage to be returned. I got an email from Brussels Airlines on the 1st August to say my lost luggage will be delivered. I have not heard anything since. There is no website of the delivery agent and no tracking number. I am really disappointed that it has taken so long with no regard to the inconvenience this has caused. I hope you can shed some light on the subject.

Rachel Philip

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