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Brittany Ferries complaint: Outbound sailing from Portsmouth 24th August 2022 on Mont St Michel

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Filed 19 Sep 2022 by David

We booked a crossing with an outside large 2-4 berth cabin. On entering our cabin 7105 we found the window opened onto the inside of the ferry which was not very attractive and not what we were expecting. On all previous occasions and indeed on our return crossing the window looked out over the sea. We do not consider this to be an outside cabin. When speaking to a member of staff we were told it was an outside cabin and no others were available as the ferry was full.

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