British Airways complaint: Damaged baggage
Filed 21 Sep 2020 by Sindhura
I’m an international student travelling from India to the UK for masters. I have started my journey at Rajiv Gandhi International Airport, HYD on 200920. I asked the check-in counter service to put a fragile tag to my baggage since I have a few valuable items. Upon claiming my baggage at the Newcastle international airport I noticed that my baggage has been handled very poorly and rashly. One of the wheels of the trolley bag was missing and the bag is broken at few places.
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