Box Complaints Service & Advice

Most Common Box Complaints and Tips

Although we haven't received any complaints about Box yet, it is still worth mentioning that typically, customers might encounter issues such as slow customer support response times, difficulties with file synchronization, or unexpected changes in subscription fees. Customers may also face challenges with platform compatibility or data security concerns.

To avoid these potential issues, we recommend users to thoroughly read and understand the service agreement, continuously monitor their subscription plans, and regularly back up important data. If problems arise, reach out to customer support promptly and document all interactions for reference.

How and why file a complaint about Box?

Do you have a dispute or had a bad customer experience with Box? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Box.