Boots complaint: Bad manner,Ignorencs Unnecessary keeping on waiting in the Store

Dar
Sirmadam
On 05072022, Tuesday at 1700 hrs I was Boots Store Tottenham Court Road, Next door to Tesco ( Right side of Warren Street Tube Station ).

I was there for collecting my Prescribed Medicine, I was waiting for member of staff I saw a Woman staff talking to a customer (She said her name is Yasmin ) . I was waiting for her to finish her conversation then I will talk to her.
When she finish her conversation with customer then I try to get her attention but she did not response, she wasn’t busy or doing some work, she was trying to Impress Man working on the Computer. ( Her male Calleigh )

anyway I was still waiting
When she finish with him she ask me, then I handed my Prescription, she gone to get my medicine and come back Instate serving me my medicine she again trying to Impress the man who was still working on Computer beside her. I was patently waiting there for 45 mints but she didn’t giving me my medicine which is in her hand, I was annoyed I saw another 45 people waiting just behind me. Then I softly asked her Please can you give me my medicine and you can talk to him later, soon as I said that she and Man both was looking at me like I done some crime or I am a trouble maker, when she saw me I was very culm Because I know these situation ( I am 64yrs old ) she didn’t say anything to me But still talking to her man like nothing happened or don’t care.

Now she just passing time with my prescription looking at the prescription very patently, But My medicine is in her front ( she just wanted to pass as much as time she can ) In side me I am laughing because I know very well no matter she trying to make me angry or upset I am cool like cucumber why I was laughing inside Because other 45 Customer was waiting too.

She took her time as much as she liked then ed my Address and handed me my medicine.

I softly asked her name but she did not responded, acting like she did not hear me, then I am very softly asked again her name she said Yasmin. I said Thanks.

I quietly exit the shop.

Now, I want to Complain to the Boots Manager about Silence harassment to me and Ignored me as a gentle Customer.
I was feel Ignored, Silently Bullied me and upset me, feel sad for her attitude and kind of her customer service.

Please accept my Complain, Investigate and let me know, Please.

Store Location :
Boots
Tottenham Court Road
Next Door to Tesco ( right-side from Warren Street Tube Station )
London
UK.

Your sincerely
Mohammed Shorab
Email : [email protected]