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Booking.com complaint: Unauthorized billing to my credit card

Open 79 views Hotels / Motels
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Filed 21 Apr 2023 by Ann

I reserved an apartment in Paris through Booking.com. They charged the correct and full amount on my credit card and then used my credit card to charge an additional $1,671.91 that was in error and unauthorized. I have tried for two months to get a refund and they just keep sending emails asking for the same information that I have sent them multiple times.

A charge from Booking.com you do not recognize? What BKG*HOTEL AT BOOKING.C on a bank statement means

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