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Booking.com complaint: Support Call Personal keep making stuff up different from their website

Open 85 views Hotels / Motels

Filed 10 Mar 2024 by Keng

I got message that I will be upgraded to level 2.
However after week nothing happen, I had call support

First they disconnected my call, second call when on no response after 1 hour on the phone.

They said only after 2 years the upgrade but website says within.

then they said only stays which website says stays and car rental.

lots of BS.

Booking.com complaint: Support Call Personal keep making stuff up different from their website
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