Complaint: Refuce to refound Money for rooms reservations

on 03 February 2022 about Booking.com in category Hotels / Motels

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My complaint:

I did a reservation 3817430587 Pin 1131 Arnoldo Arias

I changr my reservation to 1-28-22 to 2-22 and I change to 1-29-22-in to 2-05-22 because I was paid already the dAY 1-28-22
I intent to cancell the reservation because this hotel is durty
the room is dirty and noisy it is impossible to sleep .they have bad service and bad attitude for the client. at night it is impossible to sleep

Suggested solution:

refund our money or change of motel in to HotelCastillos del Mar Rosarito Mexico

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