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Booking.com complaint: Paid more I should

Open 86 views Hotels / Motels

Filed 16 Sep 2022 by Sonia

I had paid 67$ more than I should for the cancellation of a resort I booked. As the resort asked me to pay 297,89$ and according to booking.com website until the 6th of September the cancellation fees was 237$. The property doesn’t want to refund me not booking. Besides I had to cancel due to the only way to reach the resort is via speed boat provided by the resort and the never told me at what time the speed boat was departing.

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