Booking.com complaint: Non refund.
Filed 5 Mar 2023 by Joseph
Had a booking for 2427 dec.2022 at woodland hotel Blackpool.they called me a few days before booking and cancelled due to storm damage to ceiling.they promised full refund and I rebooked with booking.com to another nearby hotel.despite multiple emails and calls I keep getting told they can’t contact the property to verify.I know this can’t be true as they still take bookings on the hotel’s behalf.I am owed 117 pounds.
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