Booking.com complaint: Hotel booking

Name: Hotel booking
Item: Booking.com
Author: Yasmin

Open 18 Feb 2022 123 views Hotels / Motels

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Filed 18 Feb 2022 by Yasmin

I booked hotel YH SUITE 131 about a request for the renewal of the voucher for ation number 2736058176. Due to the pandemic the whole country was in lockdown how I was supposed to travel during the lockdown, they refused to extend the voucher plus there is no solid reason. These ongoing issues I will take this further if not solved.

A charge from Booking.com you do not recognize? What BKG*HOTEL AT BOOKING.C on a bank statement means

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Case details

Status: Open
Company: Booking.com
Filed: 18 Feb 2022
Desired resolution: They should extend my voucher or give me some of my money back.
Problem: Hotel voucher extension refused
About: hotel booking voucher

Progress

Filed
Company notified
Company replied
Resolved

18 Feb 2022 Complaint filed and published
18 Feb 2022 Message from Bizzy: we notified Booking.com about this complaint.

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