Booking.com complaint: Horrible experience with Booking.com and Priceline

I contacted Priceline to book a stay in Virginia Beach VA. Charles F. is the Priceline representative who assisted me. The Priceline ation number is 10570560516.

We were ready to book a room at the Days Inn Virginia Beach, but he could not process my credit card for whatever reason. He tried numerous times but could not get it to work. I did a 3 way call with my credit card company and Charles. The credit card company assured me that the card was fine and should be able to be processed.

By the time Charles was able to get the card to work, the room at the Days Inn was lost. I had to settle for the far inferior Beach Carousel Motel that Charles offered and at a much higher price. Instead of $283 a night at Days Inn, I would end up paying $358$386 for my two nights at the Beach Carousel Motel.

Adding to the confusion and frustration, I was told that I also have a Booking.com ation , which is 3480391138, with a PIN code of 4337.

I’m sure Charles tried his best, but overall, this was just a HORRIBLE experience. At the very least, I would like PricelineBooking.com to reimburse me for the difference between the two locations.