Booking.com complaint: HORRIBLE CUSTOMER SERVICE
Filed 19 Nov 2022 by Pepper
I made a 6 day reservation for econolodge and when trying to check in I felt very unsafe because the employee was screaming at me so I ended up not staying. So after about 3 days and 30 phone calls with booking.com and being hung up on several times I still have not received the $332.32 refund that I have been promised and everytime I call customer service to speak with a supervisor and get hung up on and All I’m trying to do is get my money back… this has been by far the most horrible worst experience ever and I will probably not EVER USE booking.com again
Report
Discussion
0 comments
No comments yet. Been through something similar with Booking.com? Start the discussion above.
More Booking.com complaints
View all 336Have Booking.com made it impossible to make a complaint?
Booking.com made so many errors, caused so many problems. At one time you could email their Customer Service by email…
Misrepresentation of a 4 star hotel in Rome city
The hotel we booked thinking it’s a 4 star hotel turned out to be like a BB. Small room with…
My stay at The Station Bar Restaurant Doncaster
There was a fire in the Hotel on the 7th August and we were evacuated – for atleast 2 hours…