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Booking.com complaint: Fake hotel scammed our family

Open 98 views Hotels / Motels
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Filed 22 Jul 2022 by Aaron

We signed up for a one week rental with booking.com for a property called The Purple House in Okinawa Japan.

My daughter caught covid before we could leave and we sent the paperwork to booking.com and to the purple house. No answers, no help. They just took our money and ran.

We have emailed over 20 times and asked for assistance.. nothing. Either the place is fake or they just decided to take our money and run. So disappointing.
The Frisell Family.

Booking.com complaint: Fake hotel scammed our family
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