Booking.com complaint: Change to price of purchase.
Filed 22 Jul 2022 by ferjani
We book an apartment in Hammamet Tunisia from 29072022 to 05082022, for £387 with the payment to be handed at the arrival to the property to the owners. than we downloaded the App for the trip. after couple of days we were looking at the App and we have realized that the figures has altered from £387 to £501 to be payed at the arrival in Tunisia!
When we have contested by emailing them on the App, they said, that is the prices, when we told them that isn’t fair and wrong, they forced as to cancel our stay.
Here is the information about the booking.
Residence Khachine Hammamet Yasmine,
Booking reference 2137003810 And the pin number is, 2796
Kind regard,
Mr Boughanmi
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