Booking.com complaint: delay my refund
Filed 5 Jul 2022 by junnan
I modified the hotel check-in time through customer service, but when I arrived, the hotel said that booking.com did not changing the time. Then the hotel told me to cancel for free. But it’s been a month and I still haven’t received a refund. In June, I have been calling customer service 5 times in a row, but there was no result
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