Complaint: Rude customer service

on 17 September 2020 about Booker Wholesale in category Wholesaler

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My complaint:

Today bookers in Nuneaton made us really disappointed.
We didnt know we not allowed to bring hand bags in to the store. They asked us to leave hand bag at reception. I need it as i had cash inside. If someone stilling its not our fault. Staff been so rude they force us to leave the bag, which was very small, in a car or at desk reception. Staff not trusted us why we have to trust them then i had cash inside??
Staff here always very rude compare to other branches anyway.

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Suggested solution:

It is shame asking customer leave private little bag as i said had cash inside for shopping

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