Bluehost complaint: Terrible service. Websites down for days. They claim to be escalating…but never get a response

Complaint from CG Webguy reported on 05 November 2023 about Bluehost

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My complaint:

2 of 5 websites have been down for days after Bluehost made major changes to the backend of their system (login, cpanel, whm, etc). Both phone and chat support are useless. They either say they fixed and now we have to wait 4 hours for DNS to propagate, or say they escalated it and we’ll hear back in 24 hours. It’s been 4 days now and they say that everyday. DO NOT choose Bluehost for webhosting.

Suggested solution:

get our websites back up and running

Bluehost complaint Terrible service. Websites down for days. They claim to be escalating...but never get a response
Bluehost complaint Terrible service. Websites down for days. They claim to be escalating...but never get a response
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