Bluehost complaint: Restoration of my website being open for more than 2 week, No resolution being provided by support team

My complaint:

I have asked bluehost team to restore my website, on case ID S-2419391. Very poor support been provided by bluehost on the. No update on the ticket for around 10 days.

Suggested solution:

Immidiate action to be taken on the case S-2419391