Bluehost complaint: Costing me my business
Filed 30 Oct 2023 by Laura
After talking to four different agents over almost two weeks, and each of them guaranteeing me that my email address will work after they fix my DNS records, I am still not receiving emails. Every agent keeps me on the live chat for a few hours because of the extremely slow responses; but if you don’t respond for 2 minutes they will disconnect you. The only number you can call is international and chargeable. This has cost me a lot of business as I’m still unable to receive emails. I simply can’t believe that a big company like Bluehost has such terrible customer service. Every time I try to submit a complaint about this, I am completely ignored and, eventually, disconnected. I have lost thousands in potential business over this. I’d like to see who’s going to compensate me for that.
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